1. TERMS OF USE

1.1 Acceptance of Terms
By accessing or using the Easy Tax Life website and/or the BharatBooksAI ERP platform (collectively, the “Platforms”), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Platforms.

1.2 Services Offered
 Easy Tax Life: Taxation, compliance, consulting, advisory, registrations, documentation, and allied professional services.
 BharatBooksAI: Cloud-based ERP/accounting software including bookkeeping, GST, invoicing, reporting, inventory, and related features.
Services may be updated, modified, or discontinued at our discretion.

1.3 User Eligibility
You must be at least 18 years old and legally capable of entering into a contract under Indian law to use the Platforms.

1.4 User Responsibilities
Users agree to: – Provide accurate and complete information – Maintain confidentiality of login credentials – Use the Platforms only for lawful purposes – Not misuse, reverse engineer, or disrupt the Platforms

1.5 Intellectual Property
All content, software, logos, trademarks, and materials are the exclusive property of the Company. Unauthorized use, reproduction, or distribution is prohibited.

1.6 Limitation of Liability
The Company shall not be liable for: – Any indirect, incidental, or consequential damages – Business losses, data loss, or profit loss – Decisions taken based on reports or outputs generated by the ERP Services are provided on an “as-is” and “as-available” basis.

1.7 Termination
We reserve the right to suspend or terminate access without notice for breach of these Terms or misuse of services.

1.8 Governing Law
These Terms shall be governed by the laws of India. Courts located in [Surajpur, Gautam Buddh Nagar, Uttar Pradesh] shall have exclusive jurisdiction.

2. PRIVACY POLICY (As per Digital Personal Data Protection
Act, 2023)

2.1 Introduction
We are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

2.2 Personal Data We Collect
We may collect the following personal data: – Identity details (Name, PAN, Aadhaar where required by law) – Contact details (Email, Mobile number, Address) – Business and financial data (GST details, bank information, invoices, accounting records) – Login credentials and usage data

2.3 Purpose of Data Collection
Personal data is collected for: – Providing services and software functionality – Compliance with legal and regulatory requirements – Customer support and communication – Improving products and services

2.4 Consent
By using our Platforms, you provide free, specific, informed, unconditional, and unambiguous consent for processing your personal data for lawful purposes.

2.5 Data Storage & Security
 Data is stored on secure servers
 Reasonable technical and organizational safeguards are implemented
 Access is restricted on a need-to-know basis

2.6 Data Sharing
We do not sell personal data. Data may be shared only with: – Government authorities as required by law – Banks, payment gateways, and service providers for service delivery – Technology partners under strict confidentiality

2.7 User Rights under DPDP Act
You have the right to: – Access your personal data – Request correction or updating – Withdraw consent (subject to legal obligations) – Request grievance redressal Requests can be made at: adeasytaxlife@gmail.com

2.8 Data Retention
Data is retained only for as long as necessary to fulfill legal, regulatory, and business purposes.

2.9 Grievance Redressal Officer
Grievance Officer:
Aayush Sharma Email: adeasytaxlife@gmail.com Address:

3. REFUND & CANCELLATION POLICY

3.1 Easy Tax Life (Professional Services)
 Fees paid for professional services are non-refundable once work has commenced.
 If service delivery has not started, refund requests may be considered on a case-
to-case basis.
 Government fees, statutory payments, and third-party charges are non- refundable.

3.2 BharatBooksAI (ERP Software)
 Subscription fees are non-refundable once the subscription is activated.
 Free trial (if provided) should be evaluated before purchase.
 No refunds for partial usage, downgrades, or unused periods.

3.3 Exceptional Circumstances
Refunds, if approved, will be processed within 7–14 working days to the original payment method.

3.4 Cancellation
 Users may cancel subscriptions anytime; access continues until the end of the billing cycle.
 No refunds for cancellation after billing.

4. UPDATES TO POLICIES
The Company reserves the right to modify these policies at any time. Updates will be posted on the website and become effective immediately.

5. CONTACT INFORMATION
For queries related to terms, privacy, or refunds:
Easy Tax Life Private Limited
Email: easytaxlife@gmail.com
Website: https://www.easytaxlife.in | https://www.bharatbooksai.com